Code of Conduct

v1.0
Sep 2025
Safeguarding & Welfare

Expected standards for volunteers, members, and participants.

Complaints & Feedback Policy

v1.0
Sep 2025
Legal & Governance

Clear process for concerns, escalation routes, and response timelines.

Cookie Policy

v1.0
Sep 2025
Legal & Governance

Information about the cookies we use and how to manage your preferences.

Data Protection Policy

v1.0
Sep 2025
Data & Digital

Internal handling of personal data; roles, retention, security (UK GDPR).

EDI Policy

v1.0
Sep 2025
Equality, Diversity & Inclusion

Commitment to inclusivity and non-discrimination (Equality Act 2010).

Event Stall & Vendor Terms & Conditions

v1.0
Sep 2025
Events Legal & Governance

Trading rules for stalls/vendors: booking, fees, insurance, H&S, food hygiene, and compliance.

Event Terms & Conditions

v1.0
Sep 2025
Events Legal & Governance

Terms for event attendees/participants, including tickets, cancellations, conduct, and venue rules.

Expenses Policy

v1.0
Sep 2025
Volunteering & Participation

Fair and transparent volunteer expense claims (e.g., travel, materials).

Fundraising & Donations Policy

v1.0
Sep 2025
Legal & Governance

How donations are handled, transparency, refunds, and standards compliance.

Health & Safety Policy

v1.0
Sep 2025
Volunteering & Participation

Risk management and safe delivery of activities (HSE-aligned).

Privacy Policy

v1.0
Sep 2025
Legal & Governance

How we collect, use, and protect personal data (UK GDPR/Data Protection Act 2018).

Safeguarding Adults at Risk Policy

v1.0
Sep 2025
Safeguarding & Welfare

Definition, prevention, reporting, and staff/volunteer duties.

Safeguarding Children Policy

v1.0
Sep 2025
Safeguarding & Welfare

Protecting under-18s; PVG, safe recruitment, reporting concerns.

Safeguarding Online & Social Media Policy

v1.0
Sep 2025
Data & Digital

Protecting children and adults online; photos, messaging, livestreams.

Terms & Conditions (Website Use)

v1.0
Sep 2025
Legal & Governance

Rules for using our website; acceptable use, disclaimers, liability.

Volunteer Policy

v1.0
Sep 2025
Volunteering & Participation

Recruitment, training, support, recognition, rights and responsibilities.

Whistleblowing Policy

v1.0
Sep 2025
Safeguarding & Welfare

Raise concerns about wrongdoing without fear of retaliation.